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BCrafty
10087 W. Jeter Rd. Fayetteville, AR 72701 (479) 442-6247 Mon - Fri 8am - 4pm central |
Return Policy
We will grant a full refund or replacement on the subtotal of any order that is defective in quality or does not meet the description of the product according to the information provided on the web site. Because we offer so many variables such as color, size and font style, it is rare that we are able to reuse returned items. Nevertheless, as a courtesy to our customers, we accept returns of any non-defective product within 30 days and will extend a 75% credit of the original subtotal to be applied towards any future purchase. The credit can go toward any future purchase. Please feel free to contact us with any questions or concerns. We will accept returns based on manufacturing defects and workmanship. Plywood's however are notorious for having edge voids which we fill with wood filler prior to shipping. This is not considered a defect since all plywood's have voids and can suffer delamination due to faulty manufacturing processes at the plant where the plywood was made. We will replace any plywood product that delaminates except in the case of Baltic Birch Plywood that has been used outdoors since it is not designed for outdoor use. All Letters should be properly sealed or coated for outdoor use and will void the replacement warranty if not done. Failed letters may be required to be returned for inspection at our discretion prior to replacement. |
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10087 W. Jeter Rd.
Fayetteville, AR 72701
Mon - Fri
8AM to 4PM Central
(479) 442-6247